Designing a culture shift
I’m working with an organisation as they design the culture shift they want and need, and this article from Harvard Business Review is really timely: How Cocoa-Cola, Netflix, and Amazon learn from failure.
To learn and improve, you need to be more than OK with failure – in fact, you need to dive into it and set it up safely. To fail is to learn and it is also how to teach our people that what is important is what we learn, not who we blame.
If you want to pick up speed, let go of the brake.
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Illustration by Ben Wiseman.